Last updated 29 August 2026 · Encoders Software Pvt Ltd
How payment, cancellation and refunds work for EDUVIXA plans.
Every plan is a one-off purchase of access for a fixed period: the Day Pass for 1 day, Pro for 30 days, or Pro Yearly for 365 days. Nothing renews automatically and no card is stored or charged again.
Access begins the moment the payment succeeds, which is why the amount is treated as consumed from that point.
Payments are final and non-refundable once a plan is active, whether or not the tools are used, and cancelling part-way through a period does not create a partial refund.
The seven free days exist so that every tool can be tried in full before any money changes hands. We would rather you tested the app than paid for one that does not suit you. An address on a government domain (gov.in, nic.in, mil.in) is given three months instead, because an office takes longer than a week to decide.
A genuine billing error — charged twice for the same plan, charged after a failed payment, or charged an amount other than the price shown — is always corrected in full. Write to us and we will refund it.
Cancel from Settings at any time. Access continues until the date already paid for, because that period has been paid for; there is no future charge to stop.
Email support@encoderssoftware.com with the registered email address or mobile number and the payment date. We reply to every message, and an approved refund is returned to the original payment method within 5 to 7 working days by our payment provider.